Services

aMarketForce is a marketing and sales services company that leverages the power of the internet to provide critical back office support to clients from its Center of Excellence.

With services running the gambit from demand generation, marketing campaigns, market research, customer and technical support, aMarketForce is a reliable business partner that adds value to an organization and provides trained, trustworthy support for a business’ internal staff.

aMarketForce’s services include:

Inside Sales
The Prospect Database Development service ensures that clients get a ready-to-use list of pre-qualified, validated prospects to provide to their sales forces.

The Customer Database Validation service scrubs clients’ existing databases to replace incorrect contacts, update outdated contact information, validate targets, and ensure a uniform format, thus making it a current, accurate and valuable sales asset.

The B-to-B Lead Generation service ensures clients have a consistent and reliable resource for lead generation. aMarketForce’s highly-motivated marketing and sales team works as an extension of clients’ internal sales team by placing calls to verified contacts and pitching clients’ products and/or services. aMarketForce’s team performs a variety of telephone, email and research-intensive tasks for prospect identification and qualification.

Marketing Services
The E-mail Campaigns service provides clients with beginning-to-end follow-through for any e-mail campaign including press releases, event announcements, special offers and newsletter circulation.

The Event Recruitment services ensure the ideal contacts are notified and, more importantly, attend your event. aMarketForce’s committed and detail-oriented team can do the important, yet laborious and time-consuming, work from building the invite list to follow-up after the event.

The Web Site Management service assists clients with the management and upkeep of their Web site(s). aMarketForce’s experienced team of Web developers serve as a seamless extension of a client’s sales, marketing and communications departments and ensure the client’s Web site is updated, current and representative of the business.

The Market Research service provides clients’ with invaluable insight into their marketing space. aMarketForce’s diligent and knowledgeable agents can provide clients with regular updates on new product announcements, product pricing comparisons, customer opinions and satisfaction, competitors’ positioning, current and future market trends, and much more.

The Industry and Competitive News Tracking service provides clients with thorough and complete updates on market trends, industry updates and competitors’ news. aMarketForce’s highly-skilled agents utilize leading technology to find the right information as soon as it becomes available. Clients find updates on industry and competitors extremely important, reliable and helpful when it comes to making business decisions.

Inbound Help Desk
The Pre-Sales Response Management service provides clients with the relief of knowing a friendly and component team of agents will respond to any customer inquiries relating to information requests or intention to make a purchase.

The L1 and L2 Support service provides technical support services 24-hours a day, 7-days a week. Providing 24/7 support to clients’ end-customers results in satisfied and happy consumers because they receive trained, competent help, friendly customer service agents, and faster response times.

Contact us to learn more about our services and how we can support your sales and marketing teams.