Today’s complex global marketplace makes it essential for every business to collect, analyse and act on the newest information such as market trends, competitive positioning and customer opinions. A company’s strategic goal today is not just profit. ...
How to Design a Successful Customer Satisfaction Survey?
In our last blog post Survey Mythbusters: Customer Satisfaction or Customer Loyalty, we discussed the major myths regarding customer satisfaction and loyalty. In this blog we will discuss how to design a successful customer satisfaction survey. A ...
Survey Mythbusters: Customer Satisfaction or Customer Loyalty
aMarketForce talks every day with clients looking to measure customer satisfaction and loyalty. Not to our surprise, many of them have the wrong perception about satisfaction and loyalty. Let’s get real about some common myths around customer satisf ...
Marketing Trends for 2014–Predictions by aMarketForce (B2B Marketing Company)
Every year new tools and technologies shift the yearly marketing strategies to a new direction. In 2013 aMarketForce made few marketing trends predictions and this year we are back with our new list. Here are the top 5 trends marketers should watch ...
Marketing Trends 2018
Marketing is a dynamic field that largely depends on the changes happening in the surrounding environment. There had been disruptions in the past, but the year 2018 shows the indications that it will be an appropriate time to rearrange the decks. ...